FAQs

Frequently Ask Question

Q: Can you send samples?

A: Of course, We are glad to provide free samples to customers.

Q: Can I go to your factory to visit?

A: Of course, we welcome customers visit our factory any time.

Q: How long is your Lead time material?

A: We have sufficient stock, for regular sizes, the delivery time only takes 5~7 days.

Q: What is your after-sale service?

A: We provide after-sale service and offer 100% guarantee on our products.

Q: How can I inspect the goods if I can't go to China

A: We accept Pre-shipment inspection and installation supervision by third-party, So customers don't need to worry about quality and quantity.

Q:What is your terms of payment ?

A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shipment or based on BL copy or LC at sight.

Q: What are the certifications for your products?

A: We have MTC, third parties’ inspections are all available such SGS, BV ect.

Q:What ports of shipment are there?

A: Under normal circumstances, we ship mainly from Shanghai port, can also arrange the shipment via Tianjin, Qingdao, Ningbo ports, you can specify other ports according to your needs.

Q:How to pack the products?

A: Standard export sea-worthy packaging, the inner layer has a waterproof paper outer layer with iron packaging and is fixed with a fumigation wooden pallet. It can effectively protect products from corrosion and various climate changes during ocean transportation.

Q:How do you guarantee your products quality? Do you have inspection system?

A: Yes, we have strictly quality control system in production line. We can accept inspection by BV, SGS or other third part before shipment.



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